Summary

This Shipping Policy explains the procedures for managing, processing, and delivering orders for physical products. We are committed to ensuring that every delivery is efficient, transparent, and centered on customer satisfaction. The delivery times, methods, and conditions may vary depending on the type of product, destination, and local regulations.

Order Handling

Orders are generally handled during normal business hours following payment confirmation. Occasionally, additional verification might be required prior to dispatch. Delays in processing can occur during weekends, holidays, or periods of high demand. Customers will be notified promptly if there are any expected delays in processing.

Delivery Options

Deliveries are carried out using reputable postal or courier services that offer reliable tracking and secure transport. The available shipping options depend on the destination and coverage by the shipping service. Tracking details, if available, will be provided via email or customer account once the order is shipped.

Expected Delivery Periods

Delivery periods depend on the destination and the selected shipping method. Standard shipping generally requires 5–14 business days for domestic orders and 10–21 business days for international shipments. External factors such as customs checks, weather conditions, or carrier load may influence actual delivery times.

Delivery Limitations

Certain destinations may have specific restrictions or limitations on product deliveries. Orders to remote locations may require additional time or incur extra charges. We do not ship to areas where local import or safety laws prohibit delivery of purchased items. Customers are responsible for ensuring the accuracy and deliverability of the provided shipping address.

Dealing with Lost or Damaged Items

In the event that an order is lost or arrives damaged, you should inform us immediately. We will liaise with the carrier to start an investigation and determine the most appropriate solution, which may involve a replacement or refund, depending on the circumstances. Claims should be submitted within a reasonable time frame from the expected delivery date.

Customs and Import Fees

International orders might be subject to customs inspections, import duties, or local taxes, depending on the destination. These additional expenses are the responsibility of the recipient. Customs procedures might cause unanticipated delays beyond our control. We advise checking local import regulations before ordering.

Confirmation of Delivery

Once an order has been delivered to the specified address and confirmed by the carrier, responsibility for the item transfers to the recipient. It is recommended to track shipments regularly and ensure someone is available to accept the delivery. We cannot guarantee re-delivery attempts for incorrect or incomplete addresses.

Policy Revisions

This Shipping Policy may be revised periodically to reflect changes in logistics providers, delivery terms, or operational enhancements. The most recent version will always be available on this page with the current effective date noted. Continuing to use this website after updates signifies acceptance of the new terms.